Monica Heller is such a dedicated technician and perfectionist. She is one of the very few people I trust with my face. My skin looks more youthful and my face more open. – Alejandra Cata : Model from Girls of One beauty blog
Her passion for her work and her clients comes through from moment one, during your first meeting, during every treatment and in her follow up. Specifically, she will explain every step why something works or doesn’t, how things work, what to expect as far as results, recovery, etc. She’s such a professional with such a strong commitment for delivering to people exactly what they want and making her clients very happy with themselves!
Her customer service is phenomenal. Her prices are really good. She will explain every single thing she is doing and she cares and loves what she does. I would recommend to her to everyone so you can be addicted like me.
RESULTS. She genuinely cares about you achieving them and uses a state of the art laser to ensure high quality. I could not be more pleased with my results after seeing her regularly.
HONESTY. Monica is always very upfront about what you can expect from her treatments and won’t try to upsell you. She patiently explains what will work for your skin and what won’t.
I trust Monica so much that when I found out she does facials & chemical peels during my last laser touch up visit, I didn’t blink an eye when I made an appointment. I had a facial once about 10 years ago. It was so painful and horrible I swore I’d never do that to myself again. Monica assured me my skin would look amazing after & it wouldn’t hurt. She was right. It was so relaxing and gentle. My skin feels so smooth and 3 days later it’s looking even better!
Monica is such a gem! She makes an uncomfortable experience, extremely comfortable. She is very skilled at what she does! In addition to her being skilled, she is super sweet, and has an amazing sense of humor.
Monica popped my laser cherry, and I haven’t stopped going to her since. The laser process is amazing, and I recommend it to everyone. Especially, my curly haired girls who are prone to those nasty ingrowns :-(. She is truly the best at what she does, and you can tell she really enjoys her job.
The two sessions I’ve had so far have been so much more affordable and WAY less painful! And the redness clears up so quickly afterwards. I purchased a couple different packages, and love that I can use the sessions whenever. Monica is warm, friendly, professional, honest, and filled with great advice and understanding! I would 100% recommend her to anyone, especially for first timers because she makes the experience so easy by explaining each and every step, and having little helpful things along the way (like stress balls to squeeze during the procedure!).
Besides being very knowledgeable and experienced, you can feel her passion for her work and her business, it’s wonderful being around her. The sessions fly and you are less hairy before you know it. A huge time saver on the daily basis when one doesn’t need to shave or rush to a waxing salon, endure the pain and leave all sticky.
I’ve tried about 4 or 5 different laser providers in NYC and have found Monica the best by far! Monica has treated pretty much all of my body parts, I’ve been going to her for laser treatments for close to 4 years. She is applied in her work, very meticulous in how she provides treatments.
Monica may be the best laser practitioner you will find in NYC. I say this with the experience of having gone to FOUR OTHER technicians over the last several years. Monica not only uses the best laser I’ve ever experienced on my body, but she also complements it with a technique that is both gentle and highly customized. The outcome for me has been a dramatic reduction in body hair with a remarkably low level of pain.
Monica is fantastic. She is such a subject matter expert and does a perfect job of setting expectations during the laser hair removal process. She also makes herself accessible to her clients 24/7 in case any questions come up. In terms of her service, I’ve gotten significantly more than what I’ve paid for and couldn’t be happier with the results.
The best part is how comfortable Monica makes her customers feel and how much she cares. She’s warm, thorough, careful, positive – and all of this is reflected in her new space, which feels like a relaxing retreat. The pricing is also very reasonable.
Monica has treated me with laser hair removal on three areas and, on all three, I am basically hairless. I’ve see her now for some touch ups and for new areas, also with great results. I’ve been to a few other laser-hair removal centers and nothing compares in terms of the quality (or longevity) of the results. In fact, Monica is so good that I literally can’t go anywhere else because I know the service and results won’t be on par. She’s fast, efficient, has years of experience – she has changed my life by changing my body.
I love getting facials from Monica, not only are they wonderfully relaxing but my skin feels so soft and clean afterwards. It really is one of those luxuries that I must have every month.
As a guy, I was very self conscious about the hair on my back and going to get lasered, but after coming to see Monica, I realized that I was in good hands and had nothing to worry about. She really cares about her clients and will do her best to make sure you are happy.
I can’t recommend Monica enough, she is kind, warm and professional. She immediately makes you feel at ease and it’s a joy to work with her. In addition to being sweet, she works quickly and efficiently. She also always remembers you and makes you feel right at home.
Monica makes getting treatments as easy as possible and really does her best to make sure you feel comfortable and also get the best possible treatments. I also appreciate how calming and soothing she is. I always walk out feeling great!
Technically, she’s very skilled. I’ve seen better and faster results from a few sessions with her than I did with multiple and more expensive sessions somewhere else.